Enterprise Class Hardware Support
When we designed the SimplStor® line of storage arrays, we knew we needed to ensure that our customers received the same Enterprise level support they currently had on their Tier 1 systems. That led our engineers to develope SimplStor's resident diagnostic/reporting software – SimplSupport - to offer the same features and experience that customers are used to with their Tier 1 storage. Power issue? SimplStor will let you know. Bad fan or drive? SimplStor will notify our engineers and yours to make sure the correct part is quickly swapped out. And our diagnostics tie your system and engineers to our engineering and parts groups – offering 24/7 engineering support and next business day parts delivery. SimplSupport is Enterprise class support at Archive prices, and the first year is included with your purchase. Want to save even more? Let us know how many additional years of support you need at the time of purchase and we will add a multi-year discount. Remember, Zerowait is a service company – and we will be supporting SimplStor, and you, into the next decade.